Cleaning

Cleaning the Exterior

To prevent damage to the paint, immediately remove corrosive substances (bird droppings, tree resin, dead insects, tar spots, road salt, industrial fallout, etc.). Do not wait until Model 3 is due for a complete wash. If necessary, use denatured alcohol to remove tar spots and stubborn grease stains, then immediately wash the area with water and a mild, non-detergent soap to remove the alcohol.

Keep the exterior cameras free of dirt, condensation, or obstructions. These substances can cause unclear pictures or Autopilot and safety features to stop working (see Cleaning a Camera).

Follow these steps when washing the exterior of Model 3 :

  1. Rinse Thoroughly

    Before washing, flush grime and grit from the vehicle using a hose. Flush away accumulations of mud in areas where debris easily collects (such as wheel wells and panel seams). If salt has been used on the highways (such as during winter months), thoroughly rinse all traces of road salt from the underside of the vehicle, wheel wells, and brakes.

  2. Hand Wash

    Hand wash Model 3 using a clean soft cloth and cold or lukewarm water containing a mild, high-quality car shampoo.

  3. Rinse with Clean Water

    After washing, rinse with clean water to prevent soap from drying on the surfaces.

  4. Dry Thoroughly and Clean Exterior Glass

    After washing and rinsing, dry thoroughly with a chamois. If necessary, dry the brakes by going on a short drive and applying the brakes multiple times.

    Clean windows and mirrors using an automotive glass cleaner. Do not scrape, or use any abrasive cleaning fluid on glass or mirrored surfaces.

Car Wash Mode

When taking Model 3 to a car wash, Car Wash Mode closes all windows, locks the charge port door, and disables windshield wipers, Sentry Mode, walk-away door locking, and parking sensor chimes. To enable, touch . Your vehicle must be in Park and not actively charging.

If using an automatic car wash, Enable Free Roll keeps your vehicle in Neutral and prevents Model 3 from applying the Parking brake if you leave the driver's seat. It also enables free rolling for the duration of the wash. Ensure the vehicle is in Drive or Reverse, press on the brake pedal, and touch Enable Free Roll; or shift into Neutral to enable.

Car Wash Mode disabled if the vehicle's speed exceeds 16 km/h or by touching Exit on the touchscreen.

Cleaning a Camera

To ensure a clear picture, the camera lens must be clean and free of obstructions. Remove any build-up of dirt or debris by spraying water onto the camera lens with a spray bottle or pressure washer.

Cautions for Exterior Cleaning

Cleaning the Interior

Frequently inspect and clean the interior to maintain its appearance and to prevent premature wear. If possible, immediately wipe up spills and remove marks. For general cleaning, wipe interior surfaces using a soft cloth (such as microfiber) dampened with a mixture of warm water and mild non-detergent cleaner (test all cleaners on a concealed area before use). To avoid streaks, dry immediately with a soft lint-free cloth.

Interior Glass

Do not scrape, or use any abrasive cleaning fluid on glass or mirrored surfaces. This can damage the reflective surface of the mirror and the heating elements in the rear window.

Airbags

Do not allow any substance to enter an airbag cover. This could affect correct operation.

Dashboard and Plastic Surfaces

Do not polish the upper surfaces of the dashboard. Polished surfaces are reflective and could interfere with your driving view.

Seats

Wipe spills as soon as possible using a soft cloth moistened with warm water and non-detergent soap. Wipe gently in a circular motion. Then wipe dry using a soft, lint-free cloth.

If equipped with polyurethane seats, be careful with dyes, such as from clothing or denim, that come into contact with the seats. Over time, dyes can diffuse into the seat material and cause staining.

Vacuum cloth seats as needed to remove any loose dirt.

Carpets

Avoid over-wetting carpets. For heavily soiled areas, use a diluted upholstery cleaner.

Seat Belts

Extend the belts to wipe. Do not use any type of detergent or chemical cleaning agent. Allow the belts to dry naturally while extended, preferably away from direct sunlight.

Touchscreen

Clean the touchscreen using a soft lint-free cloth specifically designed to clean monitors and displays. Do not use cleaners (such as a glass cleaner) or alcohol-based gel products (such as hand sanitizer) and do not use a wet wipe or a dry statically-charged cloth (such as a recently washed microfiber). To wipe the touchscreen without activating buttons and changing settings, you can enable Screen Clean Mode. Touch . The display darkens to make it easy to see dust and smudges. To exit Screen Clean Mode, press and hold HOLD TO EXIT.

Chrome and Metal Surfaces

Polish, abrasive cleaners, alcohol-based gel products (such as hand sanitizer), and hard cloths can damage the finish on chrome and metal surfaces.

Cautions for Interior Cleaning

Polishing, Touch Up, and Body Repair

To preserve the cosmetic appearance of the body, you can occasionally treat the paint surfaces with an approved polish containing:

  • Very mild abrasive to remove surface contamination without removing or damaging the paint.
  • Filling compounds that fill scratches and reduce their visibility.
  • Wax to provide a protective coating between the paint and environmental elements.

Regularly inspect the exterior paint for damage. Treat minor chips and scratches using a paint touch-up pen (available for purchase from Tesla). Use the touch-up pen after washing but before polishing or waxing.

Repair rock chips, fractures or scratches. Refer to https://www.tesla.com/support/body-shop-support for more information on repair locations and available services.

Using a Car Cover

To preserve the cosmetic appearance of the body when Model 3 is not being used, use a genuine Tesla car cover. Car covers can be purchased from Tesla. See Parts and Accessories.

Car cover on vehicle.

Floor Mats

To extend the life of your carpet and make them easier to clean, use genuine Tesla floor mats (see Parts and Accessories). Maintain floor mats by regularly cleaning them and checking that they are properly attached. Replace floor mats if they become excessively worn.